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- Bob Evans offers multiple ways to contact customer service, including phone and online forms.
- The customer service phone number (1-866-616-6464) is available Monday through Friday.
- Online contact forms on their website are useful for non-urgent inquiries.
- Bob Evans is active on Facebook, Twitter, and Instagram for customer engagement.
- The corporate office can be reached by mail for business or legal matters.
- Specialized support is available for gift cards and catering-related questions.
- Franchising inquiries can be submitted through the company’s contact portal.
Bob Evans, a beloved American restaurant chain, is known for its homestyle meals and welcoming atmosphere. Whether you’re a loyal customer with a question about the menu, someone looking for nutritional information, or interested in franchising opportunities, there may come a time when you need to know how to contact Bob Evans.
Reaching out to the company is straightforward, but knowing the best method for your inquiry can save you time and ensure your concern is handled appropriately.
This blog post will explain how to contact Bob Evans, including customer service, social media, corporate offices, and other methods.
How to Contact Bob Evans
Bob Evans Restaurants has been serving delicious meals and providing top-notch customer service since 1948. With more than 400 locations across the United States, they are a household name in the restaurant industry.
They are known for classic comfort food, farm-fresh ingredients, and a focus on family dining. Given their scale, there are several reasons why you might need to contact Bob Evans.
Maybe you had a recent dining experience that you’d like to provide feedback on—whether positive or negative. Perhaps you have a question about catering services or need assistance with a gift card. You could even be looking to explore job opportunities or gain more information about franchising. Regardless of your reason, knowing how to contact Bob Evans efficiently is essential.
Let’s examine the various methods of contacting Bob Evans, ensuring you have the information necessary to resolve your query quickly and effectively.
Customer Service: The First Line of Contact
When it comes to how to contact Bob Evans, customer service is often the most direct and helpful route. For customers who have questions or feedback about their experience, the company provides a few ways to get in touch.
Phone Support
One of the most common ways to contact Bob Evans is through their customer service phone number. As of this writing, the Bob Evans customer service phone number is 1-866-616-6464. This line is available Monday through Friday, 9 a.m. to 5 p.m. EST. You can call this number to:
- Provide feedback on a dining experience
- Ask about the menu or nutritional information
- Inquire about catering services
- Resolve issues related to online orders
- Request information on promotions or discounts
To make the process more efficient, it’s always a good idea to have any relevant information, such as receipt details or order numbers, on hand when calling customer service.
Online Contact Form
Another convenient way to contact Bob Evans is through their online contact form. This form can be found on their official website, and customers can submit inquiries directly to the customer service team.
The online form is versatile and can be used for various purposes, such as reporting an issue, asking about a specific promotion, or making general inquiries about menu offerings or locations.
Once you submit the form, a representative from Bob Evans will usually respond to you via email within a few business days. This is a hassle-free way to contact the company if your inquiry isn’t urgent or if you prefer written communication.
Social Media Channels: Stay Connected and Engage
In today’s digital age, social media has become one of the most effective methods for contacting businesses, and Bob Evans is no exception. If you’re wondering how to contact Bob Evans in a more public forum, their social media pages are a great option.
The company maintains active accounts on popular social media platforms, regularly engaging with its customers.
Bob Evans is very active on Facebook, which makes it a good platform to contact them for non-urgent matters. You can directly message their official Facebook page to raise concerns or ask questions.
Facebook also allows you to leave comments on posts, which is more suitable for general inquiries or praise rather than detailed feedback or complaints. Facebook Messenger is ideal if you prefer a quicker written exchange rather than a phone call.
If you’re on Twitter and wondering how to contact Bob Evans quickly, tweeting at their handle (@BobEvansFarms) can be an effective way to grab their attention. Brands closely monitor their social media channels, and Bob Evans is no different.
Twitter is a good platform for time-sensitive issues like service disruptions or promotional concerns. However, it’s best to keep personal information (like phone numbers or account numbers) out of your tweets due to its public nature.
While Instagram isn’t usually used as a primary platform for customer service, Bob Evans does maintain an Instagram account where they share photos of their food, promotions, and other company updates. You can contact them via direct message (DM) on Instagram for questions or feedback, but responses might not be as prompt as on other platforms.
Corporate Office and Franchising Inquiries
While most people seek customer service options when contacting Bob Evans, others may seek corporate or franchising information. If you’re interested in reaching the Bob Evans corporate office for business opportunities or media inquiries, you can do so through several avenues.
Corporate Office Address
For those who prefer to send a letter or package, you can reach Bob Evans’ corporate headquarters at the following address:
Bob Evans Farms, Inc.
8111 Smith’s Mill Rd.
New Albany, OH 43054
This address is useful for formal inquiries, such as legal matters, franchising, or business proposals. Remember that mailing physical letters will likely take longer to receive a response than other methods, such as phone calls or emails.
Email for Corporate or Business Inquiries
For corporate inquiries or business-related questions, you can email Bob Evans through their contact portal on their official website. If you’re interested in franchising or working with Bob Evans in some capacity, this is one of the best methods to begin communication.
To facilitate a quicker response, ensure your email includes all necessary details, such as the nature of your inquiry and any relevant contact information.
Gift Card Support and Catering Questions
If you have questions about Bob Evans gift cards or catering services, there are specialized channels through which you can contact the company.
Gift Card Support
Bob Evans gift cards are a popular option for customers; sometimes, you may need assistance purchasing, activating, or redeeming them. If you need help with a gift card, contact the customer service team at 1-866-616-6464 or submit a request through their online contact form.
In some cases, you might have issues related to expired cards or a balance inquiry, and calling their customer service phone line will be the most efficient way to resolve these issues. Always keep your gift card number handy to streamline the process.
Catering Services
Bob Evans also offers catering services for parties, events, and corporate functions. For more information about catering options, menu details, or pricing, contact your local Bob Evans restaurant directly or call the customer service number.
Some locations may even allow you to order catering online through their website, providing another convenient way to organize your event.
Frequent Asked Questions
Here are some of the related questions people also ask:
What is Bob Evans’ customer service number?
The Bob Evans customer service number is 1-866-616-6464, and it is available Monday through Friday from 9 a.m. to 5 p.m. EST.
How do I contact Bob Evans online?
You can contact Bob Evans online through their official website’s contact form, where you can submit inquiries, feedback, or requests for assistance.
Does Bob Evans respond to social media messages?
Yes, Bob Evans is active on social media platforms like Facebook, Twitter, and Instagram, where customers can send direct messages or comments to engage with the company.
Where is the Bob Evans corporate office located?
The Bob Evans corporate office is located at 8111 Smith’s Mill Rd., New Albany, OH 43054.
How do I get help with a Bob Evans gift card?
For help with Bob Evans gift cards, call customer service at 1-866-616-6464 or submit an online request through their contact form.
How do I inquire about Bob Evans’ catering services?
You can inquire about Bob Evans catering services by contacting your local Bob Evans restaurant directly or calling their customer service line.
Can I contact Bob Evans about franchising opportunities?
Yes, franchising inquiries can be submitted via email through Bob Evans’ official website contact portal.
The Bottom Line
Now that you know how to contact Bob Evans, it’s clear that the company provides multiple ways to reach out, each suited for different inquiries. Whether you prefer calling their customer service line, sending an email, using social media, or even writing to their corporate office, there’s an option to fit your needs. Depending on the urgency and nature of your inquiry, you can decide which method works best for you.
For immediate issues, such as a recent restaurant experience or a gift card problem, a phone call to their customer service team is usually the fastest way to get help. If your inquiry is less urgent or you prefer written communication, the online contact form or social media channels provide great alternatives.
When it comes to corporate or franchising inquiries, contacting Bob Evans via email or sending a letter to their headquarters will get you in touch with the right department. Catering and gift card support are also straightforward, with specialized resources available through customer service.
In summary, knowing how to contact Bob Evans ensures you can address any issue, big or small, in the most efficient way possible. The restaurant’s commitment to customer service and open communication channels makes it easy to get the help you need, ensuring your experience with Bob Evans is always pleasant.